TAPS

Key Features

  • No fee
  • 800 number provided
  • Available 24 hours a day
  • Multiple features including balances on accounts

Key Benefits

  • Keeping a current balance on accounts is important to avoid NSF fees
  • Knowing your history on loans helps to avoid extra expense
  • Knowing your current payroll deposit & balances when budgeting

Requirements

  • Telephone
  • Pin number

TAPS Instructions

  1. From your touchtone phone dial: 252-823-3100 or 1-800-998-3128
  2. Enter your Telco 7 digit Member Number
  3. Press the # key
  4. Enter your access code (pin)
  5. You will then be prompted to “enter your transaction code”

At this point you are ready to go!

Important Notes

  • Enter the # only as prompted to do so
  • No decimals are needed. (Enter $10.00 as 1000)
  • Enter 11 to update your transaction entered
  • The Share Types are 000-009
  • The Share Draft Types are 200-205
  • Certificate Types are 300 – 399
  • Loan Numbers are 01 – 99
  • IRA Type codes are 900-999

Type Codes must be entered to gain access to these accounts. These type codes will be shown on your new Telco statements.

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